Filters:
Job Function: Other
Show
|
Clear
1
623 Results
Free Resume Review
75% of applications never get seen. Beat the bots and get through the filters with a free resume evaluation.
AD
Leidos
Remote, Virginia, United States (on-site)
1 day ago
Zillow Group
Remote, United States (on-site)
1 day ago
BMO Harris Bank
Tahoe City, California, United States (on-site)
1 day ago
BMO Harris Bank
Kansas City, Missouri, United States (on-site)
1 day ago
Bank of America
Westport, Connecticut, United States (on-site)
1 day ago
Bank of America
Leesburg, Virginia, United States (on-site)
1 day ago
Bank of America
Seattle, Washington, United States (on-site)
1 day ago
Bank of America
White Plains, New York, United States (on-site)
1 day ago
Bank of America
Brooklyn, New York, United States (on-site)
1 day ago
Bank of America
Columbus, Ohio, United States (on-site)
1 day ago
Bank of America
Washington, Dist. Columbia, United States (on-site)
1 day ago
Bank of America
Merrillville, Indiana, United States (on-site)
1 day ago
Bank of America
Sherwood, Oregon, United States (on-site)
1 day ago
Bank of America
Modesto, California, United States (on-site)
1 day ago
Bank of America
Longview, Washington, United States (on-site)
1 day ago
Bank of America
Grass Valley, California, United States (on-site)
1 day ago
Bank of America
West Valley City, Utah, United States (on-site)
1 day ago
Bank of America
Taylorsville, Utah, United States (on-site)
1 day ago
Bank of America
Paso Robles, California, United States (on-site)
1 day ago
Bank of America
La Plata, Maryland, United States (on-site)
1 day ago
Bank of America
Camarillo, California, United States (on-site)
1 day ago
Bank of America
West Chester, Ohio, United States (on-site)
1 day ago
Bank of America
Greenbelt, Maryland, United States (on-site)
1 day ago
Bank of America
Atascadero, California, United States (on-site)
1 day ago
Bank of America
American Fork, Utah, United States (on-site)
1 day ago
1 - 25 Results of 623
Leidos
Remote, Virginia, United States
(on-site)
1 day ago
Job Type
Full-Time
Required Travel
None
Job Function
Other

Description

Leidos is seeking full-time FHA Customer Service Specialists with Mortgage Origination experience to join our Contact Center.

Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As an FHA Customer Service Specialist, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

As an FHA Customer Service Specialist, you will:
  • Provide excellent customer service, responding to a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures
  • Use your knowledge of the mortgage industry to locate answers in a knowledge database to respond to client’s requests
  • Follow standard operating procedures for various topics, systems, and contact channels
  • Document all of your contacts in a database
  • Keep up to date on FHA mortgage processes and procedures


To be a successful FHA Customer Service Specialist, you must possess:
  • The ability to navigate multiple computer systems and applications, and utilize search tools
  • Excellent time management skills and dependability
  • Self-motivation and the ability to work with minimal supervision
  • Strong written and verbal communication skills including telephone etiquette
  • Keyboarding proficiency of at least 40 words per minute


Required Qualifications:
  • High School diploma or General Educational Development (GED) certificate
  • Minimum of 2 years of FHA loan origination experience (i.e. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center experience, or at least 3 years of loan origination experience working with conventional loans and/or other government-backed loans (i.e. FHA, USDA, VA)
  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.
  • Ability to work an 8-hour shift, Monday through Friday between 8 am to 8 pm ET, based on business needs
  • FHA Experience


Technical Requirements:
  • A minimum of 25 mbps download and 10 mbps upload speed from a reliable internet provider (Cable, DSL, or Fiber Optic/FiOS providers only).
  • Must be directly connected to router/modem via Ethernet cable. Cannot use a wireless connection.
  • You must agree to Leidos’ Telework Agreement which includes a home work area that is free of all distractions, allowing your full undivided attention to our customers.
  • You will be provided with a Leidos computer, 2 monitors, headset, camera, Ethernet cable, mouse, keyboard, security token, and all connecting cables.
  • The camera is used for the first 3 weeks of training, any ongoing training after that, plus staff meetings


Come join our rapidly growing team and enjoy these benefits:
  • Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
  • Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year
  • Ten paid holidays per year
  • Ongoing training to support your success
  • Tuition reimbursement based on Leidos policy
  • Voluntary overtime may be available based on business needs
  • Discounted Leidos stock purchase and other Employee Discounts


Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

**The pay for this position is $22 per hour.**

This position is covered under the Service Contract Act and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. Leidos will ensure that all provisions are met through their wages and benefits.

HUDFHA

Original Posting Date:
2024-04-11
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

Job ID: 73115302

Please refer to the company's website or job descriptions to learn more about them.

View Full Profile

Jobs You May Like
Filters
Workplace Type
Job Function
Industry
State